Better service case tracking. Expedited response time. Unprecedented access to information.
Installers have already been able to save valuable work time with SMA Smart Connected, the free and automatic inverter monitoring service. Now, with the SMA Online Service Center, installers like you are elevating their service quality and spending more of their time on revenue generating activity.
The SMA Online Service Center provides:
- Case tracking for all activities concerning both individuals and companies
- Simplified, single feed service communication
- Multiple logins per company account
- Streamlined user interface connected to Sunny Portal, eliminating manual entry
- Access to FAQ, documentation and support resources that previously required calling a service technician
- Ability to request a rebate or inverter exchange, sign up for an extended warranty and update delivery details